Refund policy

**Return & Refund Policy**  
**Christ Clad**

We want you to be happy with your purchase from Christ Clad. If you are not completely satisfied, we are here to help.

**Returns**  
You may return most physical items within **30 days** of delivery for a refund or exchange.  

To be eligible for a return:  
- The item must be unused, unworn, and in the same condition you received it.  
- It must be in the original packaging when possible.  
- Clothing and apparel must have all original tags attached.  
- Items must not show signs of wear, washing, or damage.  

**Non-returnable items**  
The following are final sale and cannot be returned:  
- Digital downloads (including coloring books, printables, or other digital files) once the download link has been delivered.  
- Personalized, custom, or made-to-order items.  
- Items marked as final sale or clearance.  
- Items that have been worn, washed, or damaged by the customer.  

**How to start a return**  
1. Contact us at hello@christclad.com with your order number and the reason for the return.  
2. We will provide return instructions and a return address (or prepaid label if we are covering return shipping).  
3. Ship the item back to us.  

**Refunds**  
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.  

- Approved refunds will be issued to your original payment method.  
- Please allow 5–10 business days for the refund to appear on your statement after we process it.  
- Original shipping charges are non-refundable unless the return is due to our error (wrong item, defective product, etc.).  
- Return shipping is the customer’s responsibility unless the item is defective or we sent the wrong item. In those cases, we will cover return shipping or provide a prepaid label.  

**Exchanges**  
We are happy to exchange an item for a different size or color (when available). Contact us at hello@christclad.com to arrange an exchange. You will be responsible for return shipping on the original item, and we will ship the replacement once we receive the return.  

**Damaged or incorrect items**  
If you receive a damaged, defective, or incorrect item, please contact us at hello@christclad.com within 7 days of delivery with photos of the issue. We will replace the item or issue a full refund, including return shipping.  

**Questions**  
If you have any questions about returns or refunds, please contact us at hello@christclad.com and include your order number. We’re happy to help.  

Thank you for shopping with Christ Clad.